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Qwho are we?
+AWe are based in Guangdong, China, sell to North
America(58.00%),Western Europe(21.00%),Southeast
Asia(12.00%),Domestic Market(9.00%). There are total about 101-200 people in our office.
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QAre you the manufacturer?
+AYes, Konix was founded in 2002 and is mainly producing electronic piano , roll up piano, electronic wind instrument, MIDI keyboard, electronic drum kit and amplifiers etc. You can buy these from us. -
Qwhy should you buy from us not from other suppliers?
+AWe have a strong R&D team, stylish design, sophisticated data analysis, and always adhere to the independent innovation and the product concept of quality first.Our company has obtained more than 30 product patent certificates,8 software copyright,BSCI. -
Qwhat services can we provide?
+AAccepted Delivery Terms: FOB, EXW, FCA;
Accepted Payment Currency:USD, HKD, CNY;
Accepted Payment Type: T/T, L/C, PayPal, Escrow;
Language Spoken:English,Chinese
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QCan I order samples? Are they free of charge?
+AYes, we do sample orders, sample fee are requested, but we will return it to you in bulk order. -
QCan I visit your factory or company?
+AOf course, our factory is located in Dongguan, and we also have the office in Shenzhen,China. If you want to order our products and visit our company, please contact us to make an appointment. -
QWhat is your MOQ?
+AThat depends on your request,if you need OEM,for example,print your logo,your own gift box,then will be 1000 pcs per item,if no this request,neutral is ok,then 50 pcs,100 pcs is ok.Some hot selling items have stock. -
QDo your company support OEM/ODM?
+AYes, we have our own R&D design team to provide 0EM/0DM services and production.Our factory has its own styles in stock. -
QWhat payment terms you usually do?
+AOur payment term is usually 30% deposit and 70% before shipment. -
QWhat certifications do you have?
+AOur factory with BSCI certification,products with CE,FCC,Rohs,Reach and EN71 certifications. -
QWhy choose us?
+A100% delivery on time.Voice of our clients: "We feel comfortable, intimate and sincere, so we trust them". Our target: Bring the experiece for clients beyond expectation. -
QCan l develop my own software for OEM and ODM projects?
+AOf course our engineer team will help you with any idea and give you enough options to realize. -
QHow to place an order for you?
+AYou may send us the inquiry of your interested items, then we will according to your quantity to offer you best price and suggest the shipping ways for your reference, then after you confirmed, we will start on next step. -
QHow to track my order?
+AWe will provide detailed information about your orders, and We will update you on each step until goods arrive. if you choose to ship by Air or Express, we will tell you the tracking No. lf your goods shipped by Sea, we will advise you of the shipping date, status on the sea, and arrived time. -
QHow about the quality warranty?
+AWe have strict control of quality from material to shipment.Always a pre-production sample before mass production. Always final Inspection before shipment. If you find our products damaged in the container, free ones will be offered within next order. -
QDo you offer guarantee for the products?
+AYes, we offer 1 years warranty to our products.